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 Are there any fees to upgrade/downgrade?There are no fees to upgrade/downgrade your account. If you are upgrading to a higher cost plan... Views: 104 |
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Can I get "Insert random program" installed on the server? We do not allow background processes or extra daemons to be installed to shared servers. We do... Views: 103 |
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Can I upgrade my plan or features later? You can purchase new or expanded features, or upgrade to a new plan at any time. There are no... Views: 107 |
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Do I get email with my hosting package? All our hosting accounts come with email addresses/mailboxes. We provide an outgoing mail (SMTP)... Views: 97 |
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Do I get root access to the server? You do not get root access to the server. Views: 84 |
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Do I have 24/7 access to my account(s)? Yes you do. All of our customers have full access to their account every day, all day. Views: 101 |
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Do I have to have your banner on my site? Rest assured that all sites that we host are BANNER-FREE. It's your site (you're paying us to... Views: 91 |
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Do I need to transfer my domain name to you if I sign up for your hosting services? You are not obligated to transfer your domain name to us if you choose our hosting services. You... Views: 101 |
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Do you actively monitor and manage your network 24/7? Yes we do. We monitor our network on site and remotely on a constantly... if something happens to... Views: 95 |
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Do you allow IRC? No. We do not allow IRC on our network on any plans or servers. Views: 82 |
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Do you do back-ups? Back-ups are daily and monthly and are on seperate servers that are used for back-up only. It is... Views: 95 |
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Do you have curl installed in your php? Yes. What, were you expecting a longer answer? Views: 90 |
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Do you have netPBM installed? We sure do!This is set up on all of our servers. This is in the usual place as all of our... Views: 96 |
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Do you support ASP? Java/JSP? Cold Fusion? Currently we do not support ASP, as we run only *nix servers, and there still isn't good support... Views: 136 |
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How do I move my site from my old host to your servers? Transferring your account to us can be an easy process with zero downtime if done properly. To do... Views: 89 |
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How do I order a dedicated IP? You can order an IP by emailing sales@studyhost.co.uk The cost for an IP is £3 a month. Views: 113 |
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How do I request transfer assistance for my cPanel accounts? Submit an email to sales@studyhost.co.uk with the ip address, domain name, cpanel username, and... Views: 103 |
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What Firewalls have you got set up? We use APF firewall. What is APF? APF is a policy based iptables firewall system designed for... Views: 84 |
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What type of payment do you accept? We accept payment by Paypal or Cheque. Paypal enables us to accept debit and credit cards by... Views: 90 |
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When can I begin using my account? Accounts are set up and active within minutes unless one of our fraud filters flags an order for... Views: 98 |
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Where are your servers located? Our servers are located in the UK in the Bluesquare datacenter. Views: 93 |
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